Do you want to improve your B2B copywriting skills and sell your products or services to other businesses?
Look no further. This article will cover 10 common mistakes to avoid and provide you with strategies for crafting effective B2B sales copy.
From website content to email marketing and social media, your words can and will impact how your audience perceives your business—and whether you can convert leads into customers.
B2B copywriting often involves jargon and buzzwords. For better or worse, this is done in an effort to sound knowledgeable and professional to the reader.
However, using too much jargon or too many buzzwords can have the opposite effect. It can be confusing to readers who aren’t familiar with the technical terms, and it can make your writing seem complicated.
Many businesses use jargon and buzzwords to impress or intimidate the reader, but they can detract from the important message about the offer.
Instead of relying on jargon and buzzwords, it's important to use clear and concise language that’s easily understood by your audience.
Suppose you need to use technical terms in your B2B copywriting (which may be necessary for certain industries, products, or services). In that case, it's important to define them and explain their relevance to the reader.
This helps to ensure that your audience can see the value and importance of what you’re offering and can help to persuade them to take action.
Rather than trying to impress your readers with your knowledge, focus on the benefits your service or product can provide. This will make your writing more relatable and effective in converting leads into customers.
By avoiding jargon and buzzwords and using clear and concise language, you can better communicate with your target audience and achieve your business goals.
Learn the tricks on how to write exceptional B2B content here.
The use of superlatives, such as "best," "greatest," or "most amazing," is another common B2B copywriting technique.
While it may be tempting to use these words to make your offer sound as impressive as possible, it's important to be cautious. Overusing superlatives can make your copy come across as over-hyped or not credible.
Instead, it's important to be specific and provide evidence to back up any claims you make. While superlatives are often used to grab attention or stand out, they can detract from the message you’re trying to convey.
Instead of using superlatives, try highlighting specific features and benefits of your product or service.
Testimonials from satisfied customers can also be a powerful way to showcase the value of your product or service. You can effectively communicate your offer's value and persuade potential customers by providing specific and relevant examples.
Rather than making grand claims, focus on the results you can provide the reader. This will make your writing more believable and effective in persuading potential customers.
Unrealistic promises often make appearances in B2B copywriting. Some businesses use this tactic in an effort to stand out and attract attention, but it can backfire if the product or service isn’t able to deliver on these promises.
Making unrealistic promises can disappoint customers and even damage the company's reputation.
It's important to be honest and realistic in your B2B copywriting and to set realistic expectations for your product or service. Rather than making grandiose promises to attract attention, it's more important to focus on what the product or service can do and how it can benefit the customer.
Provide evidence to back up any claims you make, and be specific about the benefits that your product or service can provide to the reader.
Building trust and credibility with potential customers requires setting realistic expectations and focusing on their benefits. This will increase the chances of making a successful sale and help you achieve your business goals.
Avoid the temptation to make unrealistic promises, and your communication with your audience might just improve.
While it's important to showcase the capabilities of your product or service, it's equally important to focus on how these features will benefit the customer.
After all, customers are more interested in how the product or service will solve their problems or meet their needs. Focusing only on features can also make your writing feel impersonal or lacking in substance.
Instead of listing off features, emphasize their benefits and how they can help the customer. This will make your writing more relatable and persuasive and increase the chances of converting leads into customers.
Focus on what the product or service will do for the customer and how it’ll solve their problems or meet their needs. That can help you be more effective in communicating the value and persuading potential customers.
By highlighting the benefits to the customer—not just features —you can effectively communicate with your target audience.
Know how to use "benefit-centric" copywriting with the help of this article.
Generic and cliche phrases are often popular choices for B2B copywriting. These phrases, such as "think outside the box" or "one-stop-shop," are often used to grab attention or sound professional.
However, these phrases can come across as unoriginal or insincere. Too much of this language can even make your writing feel stale or lacking in substance.
Try to be authentic and original in your language. Use specific and unique phrases to stand out to your audience and effectively convey your message. This will make your writing more memorable and effective in persuading potential customers.
By being original and authentic in your language, you can effectively communicate the value of your offer to your audience.
Some B2B copywriters choose to be pushy or aggressive to close the sale. While being persuasive is important, it's even more important to strike a balance and avoid being rude.
This can turn off potential customers and decrease the chances of making a successful sale. Being too pushy or aggressive can make your writing feel inauthentic or insincere.
Instead of being too pushy, try to focus on building a relationship with the customer and helping them make an informed decision. Use helpful and informative language: building trust and credibility will increase your chances of making a sale.
Being helpful and informative can also build trust and credibility, increasing the chances of making a successful sale and achieving your business goals.
While it might make sense on paper—focusing on the good stuff and omitting the bad—this sleight-of-hand trick isn’t exactly slick. However, failing to address objections or concerns that potential customers may have ignored is a key part of many buyers' decision-making processes.
Ignoring objections or concerns can make your copy feel incomplete or lack transparency. It can also make it seem like you need to be fully aware of your potential customers' concerns, which can be a major turnoff. In the worst case, it can even make your business seem untrustworthy or insincere.
To address objections or concerns effectively, anticipate what they might be and address them directly in your copy. This can be done in a persuasive and reassuring way without being overly aggressive or defensive.
One way to do this is by highlighting your product's or service's benefits and explaining how they address the specific objections or concerns that your potential customers may have.
You can also use testimonials or case studies to demonstrate the effectiveness of your product or service in addressing these objections or concerns.
Overall, addressing objections or concerns in your copy is an integral part of the decision-making process for many buyers. By anticipating and addressing them effectively, you can increase the chances of making a successful sale and build trust with your potential customers.
Filler content or fluff refers to unnecessary or irrelevant information that is included in copy simply to fill space or make the writing appear longer.
While it might seem like “good writing,” filler content can distract from the main message and make the writing feel less authentic or genuine. It can also make the copy harder to read and understand, leading to a lower conversion rate.
When writing B2B copy, it's important to include only relevant and valuable information. This means only including information that is directly related to your product or service and that will be helpful to the reader.
Including too much filler content or fluff can distract from the main points you are trying to make and can make your writing feel less credible.
Use specific and concrete examples to ensure that you include only relevant and valuable information in your copy. Examples can illustrate your points and make them more relatable to the reader.
For example, suppose you are trying to sell a project management software, instead of just listing out its features. In that case, you could provide an example of how it has helped a specific customer streamline their workflow and improve their efficiency. This helps the reader better understand the product's value and benefits.
Neglecting to include clear pricing information in copy refers to not providing specific or easily accessible information about the cost of a product or service. This is pretty common because of the logical thought process that by adding a price tag, you’re not enticing as many leads into following up.
The idea is that when they follow up, you get a chance to prove your value before filling them in on the price. This justifies the cost and makes them really feel like they’re getting a deal—maybe.
However, failing to provide pricing information can make it difficult for potential customers to decide whether to purchase. It can also lead to confusion and mistrust, as customers may feel like they are being kept in the dark or misled.
Clearly and prominently display pricing information in your copy, whether it's on your website or in marketing materials. Be transparent about any additional fees or charges that may apply. Clear pricing information can help build trust with potential customers and increase the chances of making a sale.
Yes, this should be the goal—don’t get me wrong. Above all, your copy is your messaging. It’s what gets people to click that button at the end. You need to make sure your copy is top-notch, without a doubt.
But if all you do is focus on the copy, then you’re not focusing on things like breaking up the copy, so it’s not a giant wall of text. You’re not injecting images and videos or using spacing to make it legible on someone’s phone.
To ensure that your copy is properly formatted and organized, consider the following tips:
By following these tips, you can ensure that your copy is properly formatted and organized, making it easier for your audience to read and understand, which can increase engagement and conversions.
Learn what human-to-human copywriting is all about here.
A/B testing compares two versions of a marketing campaign or webpage to see which one performs better. This can be useful in B2B copywriting to see which techniques and strategies are most effective for your specific audience and goals.
For example, you might create two versions of a landing page for a product or service, with one version using more technical language and the other using more benefits-focused language.
You can compare the conversion rates of the two versions to determine which language is more effective in persuading potential customers to take a specific action.
Best of all, you can test any part of your B2B copywriting, such as the subject line of an email, the headline of a blog post, or the CTA of a landing page.
You can learn what works best for your specific audience and goals by testing different versions and analyzing the results. This can help you continually improve the effectiveness of your B2B copywriting and achieve better results.
B2B copywriting is essential for businesses that want to communicate with other companies and sell their products or services.
To succeed at selling, focus on clear, concise, and authentic language tailored to your specific audience and their needs. By highlighting the benefits of your product or service and building a relationship with the customer, you can effectively communicate the value of your product or service and persuade potential customers.
As a bonus tip, it's important to continually test and refine your techniques and strategies to see what works best for your specific audience and goals. With A/B testing, you can learn which copywriting technique works best for your specific audience and continually improve it.
By following these tips and focusing on clear, concise, and authentic language, you can effectively communicate with your target audience and achieve your business goals.
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